USE OF INFORMATION
As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Company’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.
The Site’s various mailing lists, downloads, special offers, contests, registration forms, waiting list forms, subscription forms, calendar scheduler, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests.
Information submitted at the time of submission will be used by the Company only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site.
The Company may also share such information with our business and promotional partners to further those interests. Personally identifiable information is never sold or leased to any third parties.
With your permission, we may use your contact information to send you information about our company and products. You may always opt-out of receiving future mailings as provided below. The Company does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.
The Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company’s rights or property, other users of the Site, or anyone else that could be harmed by such activities.
The Company may also be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
HOW DO WE PROTECT YOUR INFORMATION AND SECURE INFORMATION TRANSMISSIONS?
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.
CHILDREN UNDER THE AGE OF 16
Our website is not intended for children under the age of 16. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. The Company recognizes the special obligation to protect personally identifiable information obtained from children under the age of 16.
Please note, if you are under the age of 16, The Company requests that you not submit any personal information to the site or to the Company. If the Company discovers that a child under 16 years of age has signed up on the Site or provided us with personally identifiable information, or if we learn that we have collected or received personal information from a child under the age of 16 without verification of parental consent, we will delete that child’s identifiable information from our records.
Similar to other commercial websites, our Site uses a standard technology called “cookies” and server logs to collect information about how our Site is used.
Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
Neither the Company nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
LINKS TO EXTERNAL SITES
BULLETIN BOARDS AND CHAT AREAS
Guests of the Site are solely responsible for the content of messages they post on the Company’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., username, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features.
The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about and from you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at email@example.com including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.
TRANSFER OF INFORMATION ACROSS NATIONAL BORDERS
Our site and various information we collect are operated on servers located in various jurisdictions, including the United States. Where possible we will use servers located in Canada. When you access or use the Site and/or our services, personal information about you may be transferred outside the country in which you are situated to these other locations. The Company’s policies ensure that such personal information is protected to the same standard when processed by any Company entity or office around the world. We also ensure that appropriate contracts containing standard data protection clauses approved by the European Commission to protect that information and the rights of individuals are in place with any and all third-party service providers we may use.
YOUR ACCESS TO AND CONTROL OVER YOUR PERSONALLY IDENTIFIABLE INFORMATION
At any time, but only once per calendar year, or as otherwise required under applicable law, users may contact Company to review the personally identifiable information that Company has collected about you. If you discover any errors, please notify Company and the information will be corrected.
To review the personally identifiable information that company has collected about you, please send an email to firstname.lastname@example.org with the subject line: “Review my Personal Information Request.” Users may also request that Company delete a user account(s) or, if you have not established a user account, your email address, and any related data at any time. If you wish to delete your user account(s), please email us at email@example.com with the words “Delete My Account” in the subject line.
If you do not have a user account and wish to delete your email address or other personally identifiable information that you might have provided through your use of the Site, and/or any Services, please email us at firstname.lastname@example.org with the words “Delete My Information” in the subject line.
You may also choose to confirm that the Company does not use your personal information in certain ways and/or to otherwise “opt out” of certain uses of that personal information, including without limitation
- when your personal information may to be disclosed to a third party unrelated to the Company and/or parties directly related to providing your Services and/or
- when your personal information may be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by you. If you wish to limit your personal data in either such way or have other questions about how the Company may use your personal data, please contact us at email@example.com with the words “Privacy Request” in the subject line.
ACCESS, CORRECTION AND ACCURACY
You have the right to access the personal information we hold about you in order to verify the personal information we have collected in respect of you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your personal information, although in certain limited circumstances, and as permitted under law, we may not be able to make all relevant information available to you, such as where that information also pertains to another individual. In such circumstances we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your personal information accurate and up to date, and we will provide you with mechanisms to update, correct, delete or add to your personal information as appropriate. As appropriate, this amended personal information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate personal information about you enables us to give you the best possible service.
CONTACT INFORMATION FOR COMPLAINTS OR CONCERNS
Information provided by you via general e-mail inquiries to the Company such as your e-mail address is used only to respond to your inquiries in the ordinary course of business and is never shared with third parties.
If you are a resident of the EU and have an unresolved data privacy concern or personal information collection, use, or disclosure concern, you may file a complaint/inquiry with us at: firstname.lastname@example.org.
Last Updated: August 2020